hotelkit Housekeeping

4.7 (287 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Olga Heuser Stefan Renziehausen Stewart Taylor-McLaughlin Samantha Noll Ana Carolina Bocayuva Tiago Araújo

Olga, Stefan, Stewart + 58 more experts recommend hotelkit

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hotelkit Housekeeping

Ranked 1 (out of 37) in Housekeeping Software

2026 Winner Hotel Software

Hoteliers voted hotelkit as the #1 Housekeeping Software provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Housekeeping tool by hotelkit

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Bell avatar Bell - AI powered product analyst

I analyzed all of hotelkit’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hotelkit is praised as a centralized housekeeping operations hub that connects housekeeping, maintenance, reception and PMS data to speed task assignment, reduce duplicate work, and improve transparency across departments. Reviewers say it helps large hotels and resorts cut coordination time, manage repairs and handovers more reliably, and improve guest response times, though some want better onboarding, offline use, and easier search/navigation for older tasks.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

25 Hours, Radisson Hotels, Intercontinental & 634 others

Read their reviews

Partners say

Industry experts recommend Hotelkit for its transformative effect on hotel operations, emphasizing its seamless communication features, real-time updates capability, and robust integration with various systems. Noteworthy is its flexibility in catering to different hotel sizes and its strong emphasis on operational efficiency, especially in areas like housekeeping and task management. However, some critiques include occasional complexity in customization for niche needs and potential initial setup intricacies.

Olga Heuser Stefan Renziehausen Stewart Taylor-McLaughlin

Olga, Stefan, Stewart and 45 others

Read their recommendations

What Types of Hotels hotelkit is Popular For

Size

12 | X-Small (1-9 room)

114 | Small (10-49 room)

219 | Mid-Sized (50-99 room)

448 | Large (100-499 room)

25 | X-Large (500+ room)

Country

315 | Germany

167 | Austria

70 | Switzerland

31 | Spain

25 | Italy

19 | United Kingdom

17 | India

15 | Netherlands

14 | Norway

12 | France

10 | Saudi Arabia

9 | United Arab Emirates

8 | Belgium

6 | United States

5 | Turkey

5 | Oman

5 | Nigeria

4 | Zambia

4 | Portugal

4 | Madagascar

3 | Slovakia

3 | Russian Federation

3 | Sweden

3 | Romania

3 | Malta

3 | Australia

2 | Thailand

2 | Sri Lanka

2 | South Africa

2 | Philippines

2 | Rwanda

2 | Morocco

2 | Indonesia

2 | Poland

2 | Kuwait

2 | Hungary

2 | Tunisia

1 | Canada

1 | Denmark

1 | Andorra

1 | Cyprus

1 | Ireland

1 | Bahrain

1 | Maldives

1 | Lebanon

1 | Armenia

1 | Qatar

1 | Mexico

1 | Gabon

1 | Bangladesh

1 | Senegal

1 | Chad

Type

338 | City Center Hotels

335 | Boutique Hotels

280 | Luxury Hotels

244 | Branded Hotels

235 | Airport/Conference Hotels

214 | Bed & Breakfast & Inns

191 | Resorts

132 | Limited Service & Budget Hotels

84 | Extended Stay & Serviced Apartments

47 | Hostels

26 | RV Parks & Campgrounds

13 | Vacation Rentals & Villas

8 | Casinos

5 | Motels

Region

703 | Europe

32 | Middle East

30 | Asia Pacific

24 | Africa

8 | North America

3 | Oceania

Category

626 | Staff Collaboration Tools

421 | Hotel Maintenance Software

343 | Employee Engagement Software

287 | Housekeeping Software

hotelkit Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Housekeeping Software for Small Hotels
#1 of 6
Best Housekeeping Software for Other
#1 of 10
Best Housekeeping Software for hotels in Europe
#1 of 12

hotelkit Housekeeping Software Rankings

By size
Best Housekeeping Software for Small Hotels 97% recommended by 36 Small hotels
#1 of 6
hotelkit is a top Housekeeping Software pick among small hotels on HotelTechReport, celebrated for its real-time visibility into room statuses, special requests, and tasks, which enhances communication between reception and housekeeping, greatly reducing misunderstandings.
Best Housekeeping Software for Mid-sized Hotels 93% recommended by 171 Mid-sized hotels
#2 of 16
hotelkit is a top Housekeeping Software pick among mid-sized hotels on HotelTechReport, praised for its ability to enhance internal communication and streamline daily operations, making it easier for housekeeping teams to manage tasks and updates efficiently.
Best Housekeeping Software for Large Hotels 95% recommended by 52 Large hotels
#4 of 9
hotelkit is a top Housekeeping Software pick among large hotels on HotelTechReport because it centralizes communication across departments, allowing tasks, guest requests, and maintenance issues to be managed in one platform, which significantly enhances efficiency and team collaboration.
Best Housekeeping Software for Enterprise Hotels 84% recommended by 9 Enterprise hotels
#5 of 6
hotelkit is a top Housekeeping Software pick among X Large hotels on HotelTechReport, praised for its ability to centralize communication, which "dramatically reduces the risk of errors" and enhances task coordination across departments. Hoteliers appreciate having all information accessible in one place, facilitating faster decision-making.
By type
Best Housekeeping Software for Other 94% recommended by 56 Other hotels
#1 of 10
hotelkit is a top Housekeeping Software pick among other hotels on HotelTechReport, noted for its housekeeping tool that allows for real-time room status updates and efficient task assignments, improving daily operations significantly. This capability enhances teamwork and eliminates language barriers among staff, making it easier to coordinate cleaning efforts.
Best Housekeeping Software for City Center Hotels 95% recommended by 116 City Center Hotels hotels
#2 of 15
hotelkit is a top Housekeeping Software pick among city-center hotels on HotelTechReport because it facilitates rapid internal communication and task management, helping teams achieve a noticeable time saving of nearly 3,000 hours per year. Hoteliers appreciate how the software streamlines daily operations and enhances collaboration across departments.
Best Housekeeping Software for Boutique Hotels 96% recommended by 107 Boutique Hotels hotels
#2 of 15
hotelkit is a top Housekeeping Software pick among boutique hotels on HotelTechReport for its real-time visibility of room statuses, which enhances collaboration between teams and virtually eliminates misunderstandings. Hoteliers appreciate how it "significantly improves communication" and helps streamline daily operations.
Best Housekeeping Software for Bed & Breakfast & Inns 96% recommended by 69 Bed & Breakfast & Inns hotels
#2 of 15
hotelkit is a top Housekeeping Software pick among Bed-N-Breakfast on HotelTechReport, providing a powerful tool for task organization that ensures housekeepers can track room status and manage cleaning schedules effectively, which "helps tackle hick-ups or challenges in advance."
Best Housekeeping Software for Airport/Conference Hotels 93% recommended by 87 Airport/Conference Hotels hotels
#2 of 12
hotelkit is a top Housekeeping Software pick among Conference on HotelTechReport, praised for its ability to enhance internal communication, which allows staff to share requests and important information in real time. This capability leads to a noticeable time saving of nearly 3,000 hours per year for hotel operations.
Best Housekeeping Software for Luxury Hotels 94% recommended by 83 Luxury Hotels hotels
#3 of 14
hotelkit is a top Housekeeping Software pick among luxury hotels on HotelTechReport, enabling fast communication and coordination across many departments to enhance service quality, as one hotelier noted, "we can coordinate guest requests, cleaning, repairs, and maintenance centrally."
Best Housekeeping Software for Resorts 95% recommended by 58 Resorts hotels
#4 of 14
hotelkit is a top Housekeeping Software pick among resorts on HotelTechReport, as it centralizes communication and workflow management across departments, significantly enhancing housekeeping efficiency and accountability. One user noted it allows for “faster communication between Front Office, Housekeeping, Maintenance and Guest Services,” which helps address guest requests quickly and effectively.
Best Housekeeping Software for Branded Hotels 93% recommended by 80 Branded Hotels hotels
#3 of 16
hotelkit is a top Housekeeping Software pick among branded hotels on HotelTechReport, with its real-time task management streamlining communication between departments, resulting in improved coordination and a noticeable reduction in daily operational time.
Best Housekeeping Software for Limited Service & Budget Hotels 91% recommended by 35 Limited Service & Budget Hotels hotels
#3 of 12
hotelkit is a top Housekeeping Software pick among Limited-Service-Budget hotels on HotelTechReport, praised for its effective housekeeping task organization and the ability to "see the status of each room," which has improved overall efficiency on property.
Best Housekeeping Software for RV Parks & Campgrounds 96% recommended by 8 RV Parks & Campgrounds hotels
#4 of 4
hotelkit is a top Housekeeping Software pick among Rv-Parks-Campgrounds on HotelTechReport, with its digital checklists and live updates allowing staff to stay informed on daily tasks, boosting interdepartmental communication and productivity. Managers appreciate how it facilitates smoother operations by addressing challenges before they arise.
Best Housekeeping Software for Vacation Rentals & Villas 97% recommended by 9 Vacation Rentals & Villas hotels
#3 of 4
hotelkit is a top Housekeeping Software pick among Vacation-Rentals-Villas on HotelTechReport because it centralizes daily operations and enhances real-time communication, helping teams stay aligned and minimizing errors. Users appreciate that “everything is in just one place,” making task management simpler.
Best Housekeeping Software for Extended Stay & Serviced Apartments 91% recommended by 30 Extended Stay & Serviced Apartments hotels
#3 of 10
hotelkit is a top Housekeeping Software pick among Extended-Stay-Serviced-Apartments on HotelTechReport, thanks to its ability to enhance team communication with a centralized platform that allows for task assignment and real-time updates, making operational coordination easier.
Best Housekeeping Software for Hostels 92% recommended by 10 Hostels hotels
#4 of 6
hotelkit is a top Housekeeping Software pick among hostels on HotelTechReport for its real-time communication and task management capabilities, which enhance operations and ensure issues are addressed quickly. Users appreciate being able to "communicate to solve problems in the rooms" efficiently.
By region
Best Housekeeping Software for hotels in Africa 92% recommended by 6 hotels in Africa
#1 of 2
hotelkit is a top Housekeeping Software pick among Africa on HotelTechReport, offering digital checklists for daily tasks that enhance communication and accountability across teams. This focus on organized task management improves the efficiency of housekeeping operations.
Best Housekeeping Software for hotels in Middle East 98% recommended by 22 hotels in Middle East
#1 of 3
hotelkit is a top Housekeeping Software pick among mid-sized hotels in the Middle East on HotelTechReport, as it significantly enhances communication and task management, enabling staff to receive real-time updates on room statuses and guest requests, which "reduces the time waste of approaching the room attendant."
Best Housekeeping Software for hotels in Asia Pacific 94% recommended by 17 hotels in Asia Pacific
#1 of 5
hotelkit is a top Housekeeping Software pick among Asia Pacific on HotelTechReport, noted for its ability to enhance communication between teams and improve task tracking across departments, which "reduces the number of phone calls" and streamlines operations on property.
Best Housekeeping Software for hotels in Europe 94% recommended by 211 hotels in Europe
#1 of 12
hotelkit is a top Housekeeping Software pick among mid-sized hotels in Europe on HotelTechReport, with its ability to centralize communication and task management leading to a significant reduction in misunderstandings and errors during daily operations. Hoteliers appreciate how hotelkit "ensures that rooms are clean efficiently," helping staff stay aligned and focused on guest service.
By country
Best Housekeeping Software for hotels in Turkey 100% recommended by 5 hotels in Turkey
#1 of 1
hotelkit is a top Housekeeping Software pick among Turkey on HotelTechReport for its Handover feature, which allows teams to communicate effectively and track daily responsibilities, helping staff manage their tasks swiftly.
Best Housekeeping Software for hotels in Saudi Arabia 94% recommended by 5 hotels in Saudi Arabia
#1 of 1
hotelkit is a top Housekeeping Software pick among hotels in Saudi Arabia on HotelTechReport, with its real-time communication feature enabling housekeeping teams to track tasks and status updates effectively. Users appreciate how it facilitates coordination, making daily operations smoother and quicker.
Best Housekeeping Software for hotels in India 95% recommended by 10 hotels in India
#1 of 1
hotelkit is a top Housekeeping Software pick among mid-sized hotels in India on HotelTechReport, thanks to its strong communication features that enhance coordination between departments, making it easier to manage work orders and prevent miscommunication.
Best Housekeeping Software for hotels in Germany 95% recommended by 81 hotels in Germany
#1 of 4
hotelkit is a top Housekeeping Software pick among Germany on HotelTechReport, as its digitized workflows and centralized task management significantly reduce errors and delays, enabling faster communication across departments. Hoteliers appreciate that it fosters a structured, less chaotic work environment, enhancing overall staff satisfaction.
Best Housekeeping Software for hotels in Switzerland 95% recommended by 22 hotels in Switzerland
#1 of 1
hotelkit is a top Housekeeping Software pick among Switzerland on HotelTechReport, offering real-time visibility into room statuses and tasks that enhances communication between departments and minimizes duplication of effort. Hoteliers note, "We can see what my employees are working on at any time," which leads to smoother operations.
Best Housekeeping Software for hotels in Austria 96% recommended by 53 hotels in Austria
#1 of 2
hotelkit is a top Housekeeping Software pick among Austria on HotelTechReport, with its centralized communication tools enabling team collaboration and real-time updates on housekeeping tasks, which helps ensure that “everything runs smoothly” across departments.
Best Housekeeping Software for hotels in Norway 80% recommended by 6 hotels in Norway
#2 of 3
hotelkit is a top Housekeeping Software pick among Norway on HotelTechReport because it allows staff to share information across departments quickly, cutting communication time down to about 20 minutes per day. Hoteliers appreciate that "all departments are able to reach each other" through one platform.
Best Housekeeping Software for hotels in France 83% recommended by 7 hotels in France
#2 of 2
hotelkit is a top Housekeeping Software pick among hotels in France on HotelTechReport, as it enhances communication across departments and allows for tracking maintenance tasks, which helps teams "anticipate problems before they occur."
Best Housekeeping Software for hotels in Spain 95% recommended by 14 hotels in Spain
#2 of 3
hotelkit is a top Housekeeping Software pick among hotels in Spain on HotelTechReport because it significantly improves coordination between departments with real-time updates and a central platform, allowing teams to “stay aligned” and reduce errors in daily operations.
Best Housekeeping Software for hotels in United Arab Emirates 97% recommended by 6 hotels in United Arab Emirates
#1 of 2
hotelkit is a top Housekeeping Software pick among hotels in the United Arab Emirates on HotelTechReport, praised for its feature that allows attendants to update room status easily, enabling supervisors to monitor and prioritize tasks effectively.
Best Housekeeping Software for hotels in Italy 98% recommended by 8 hotels in Italy
#3 of 3
hotelkit is a top Housekeeping Software pick among Italy on HotelTechReport, praised for enabling real-time updates on House Status, which helps avoid unnecessary waiting times for guests. Hoteliers appreciate that this feature allows for immediate communication with maintenance when issues arise.
Best Housekeeping Software for hotels in United Kingdom 87% recommended by 6 hotels in United Kingdom
#4 of 7
hotelkit is a top Housekeeping Software pick among mid-sized hotels in the United Kingdom on HotelTechReport, enabling staff to track guest requests and reminders effectively, which enhances accountability and supports daily operations.

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What is hotelkit?

Founded in 2012 | Headquarters in Salzburg, Austria | 100 employees
hotelkit Housekeeping is a comprehensive digital housekeeping solution designed to streamline hotel operations. Ideal for hotels looking to enhance efficiency, it interfaces seamlessly with property management systems (PMS) to automate room assignments using real-time guest data, such as arrival and departure dates, preferences, and VIP status. This integration ensures accurate, up-to-date information on room cleaning statuses within the PMS. By digitizing all housekeeping processes, hotelkit Housekeeping enables faster response times, optimized task management, and improved communication between departments. This results in increased productivity, reduced errors, and a superior guest experience.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of hotelkit products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by hotelkit

FAQs

Capabilities

Paperless Room Assignments

Efficient Cleaning Processes

Documentation of procedures

Overview of Work Progress

Seamless PMS Integration

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Available Add-ons & Modules

Daily Planning

Housekeeping Software
Automatically generate daily room schedules using PMS data, staff availability, and priorities — no manual planning needed.

INCLUDED

Cleaning Tasks & Inspections

Housekeeping Software
Assign cleaning tasks, use digital checklists, and perform inspections to ensure consistent standards.

INCLUDED

Analytics & Reports

Housekeeping Software
Analyze workload, room readiness, and cleaning performance to improve efficiency and planning.

INCLUDED

hotelkit Reviews Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, hotelkit Housekeeping is the #1 most trending product in the Housekeeping Software category (out of 37) and the #52 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

hotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted hotelkit as the #1 Housekeeping Software provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

hotelkit Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

hotelkit Average hotelkit

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17

Success Stories

23

References

20

Featured Customers

hotelkit Case Studies

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Time Savings & Transparent Handovers at Steigenberger Vienna

Vienna (Austria)

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750% ROI: The Mandala & hotelkit Housekeeping

Berlin (Germany)

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Ruby Group x hotelkit: Structured Growth Across 21+ Hotels

Amsterdam (Netherlands)

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The Trainee Hotel: A Unique Training Experience at Living Hotels

Dusseldorf (Germany)

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Revenue growth through the Hotel MSSNGR interface: Interview with General Manager Anton Birnbaum

Seefeld in Tirol (Austria)

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Operational Efficiency: hotelkit’s Impact at Dorint Hotel Worms

Alzey (Germany)

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Green Housekeeping workflow conserves energy and resources at Radisson Hotel Group

Ixelles (Belgium)

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InterContinental Vienna: Opting for Digital Handovers over Spreadsheets

Vienna (Austria)

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Digital walkthroughs with NFC tags at Radisson Blu Lucerne

Lucerne (Switzerland)

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The successful implementation of hotelkit in 300+ hotels of Radisson Hotel Group

Ixelles (Belgium)

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Radisson Hotels in the Baltics – hotelkit enables quality management across all hotels

Swinoujscie (Poland)

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How Mercure Hotel Moa Berlin Streamlined Communications, Handovers, and Work Orders for 150 Employees with hotelkit

Berlin (Germany)

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Smooth handovers & optimized task management in the Best Western Plus Hotel Erb

Parsdorf (Germany)

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How the Radisson Blu Dubai Improved Property Repair Efficiency Through Digitization

Dubai (United Arab Emirates)

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24 hours time saving per week, with digital housekeeping at Radisson Hotel Bergen

Bergen (Norway)

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How the InterContinental Vienna Digitized Daily Operations to Save Time and Money with hotelkit

Vienna (Austria)

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hotelkit Moments at Henriette Stadthotel – a social stream for better team cohesion

Vienna (Austria)

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hotelkit Reviews

Hotelier Rating

Excellent
240
Very Good
24
Average
13
Poor
8
Terrible
2

Property Size

  • X-Small (4)
  • Small (36)
  • Mid-Sized (62)
  • Large (168)
  • X-Large (9)

Country

  • Germany
    Germany
    (84)
  • Austria
    Austria
    (55)
  • Switzerland
    Switzerland
    (22)
  • Spain
    Spain
    (15)
  • India
    India
    (10)
  • Italy
    Italy
    (8)
  • France
    France
    (7)
  • Norway
    Norway
    (7)
  • United Kingdom
    United Kingdom
    (6)
  • United Arab Emirates
    United Arab Emirates
    (6)
  • Saudi Arabia
    Saudi Arabia
    (5)
  • Turkey
    Turkey
    (5)
  • Belgium
    Belgium
    (3)
  • Oman
    Oman
    (3)
  • Madagascar
    Madagascar
    (3)
  • Indonesia
    Indonesia
    (2)
  • Nigeria
    Nigeria
    (2)
  • Kuwait
    Kuwait
    (2)
  • Netherlands
    Netherlands
    (2)
  • Australia
    Australia
    (2)
  • Hungary
    Hungary
    (2)
  • Sweden
    Sweden
    (2)
  • United States
    United States
    (1)
  • Canada
    Canada
    (1)
  • Russian Federation
    Russian Federation
    (1)
  • Rwanda
    Rwanda
    (1)
  • Bahrain
    Bahrain
    (1)
  • Qatar
    Qatar
    (1)
  • Maldives
    Maldives
    (1)
  • Thailand
    Thailand
    (1)
  • Lebanon
    Lebanon
    (1)
  • South Africa
    South Africa
    (1)
  • Poland
    Poland
    (1)
  • Portugal
    Portugal
    (1)
  • Mexico
    Mexico
    (1)
  • Armenia
    Armenia
    (1)
  • Cyprus
    Cyprus
    (1)
  • Andorra
    Andorra
    (1)

Region

  • North America
    North America
    (3)
  • Europe
    Europe
    (218)
  • Asia Pacific
    Asia Pacific
    (17)
  • Oceania
    Oceania
    (2)
  • Middle East
    Middle East
    (22)
  • Africa
    Africa
    (7)
10

Just great !

Executive Housekeeping Manager from 200 to 499 room Boutique in Potsdam (Germany)

Verified
1 days ago
The handover tool and the ability to quickly distribute information and also quickly understand who saw a handover and when. I'm really happy with the repair tool here, because we're not always aware of what type of repair it is or what something is called. It's often better and quicker to take a picture than to write a lot. And finally, th...
Country Germany
Executive Housekeeping Manager
Large Hotel
Gera from hotelkit replied
Wow, thanks for taking the time for such a detailed review. We appreciate your support!
10

Easy to use across devices and check ahead

Application Support Senior Specialist from 5 to 9 room in Madrid (Spain)

Verified
3 days ago
Easy to use and very friendly interface, very useful that you can use it in multiple devices and allows you to check things in advance.
Country Spain
Application Support Senior Specialist
X-Small Hotel
10

Easy connection and time-saving maintenance workflows — occasional connection freezes

Chief Engineer from 200 to 499 room Luxury Hotel in Istanbul (Turkey)

Verified
7 days ago
Easy connection, data history availability, time saving for preparing and delivering the jobs with the relevant department. Maintenance program assignment.
Country Turkey
Chief Engineer
Large Hotel
9

Optimal structuring of the work

Hauswirtschafsmeister from 25-49 room Bed & Breakfast & Inn in Basel (Switzerland)

Verified
8 days ago
I can see what my employees are working on at any time. The reception can also see the room status at any time. This accelerates the flow of information and the guest can be checked in much more quickly.
Country Switzerland
Hauswirtschafsmeister
Small Hotel
Gera from hotelkit replied
Thank you very much for taking the time to evaluate us! Happy to help with your flow of information and we appreciate your suggestion for improvement.
10

Time-saving, sustainable system for internal employee communication.

Hotelfachfrau from 100 to 199 room Bed & Breakfast & Inn in Dortmund (Germany)

Verified
8 days ago
You can communicate very easily with all employees. Tasks, information, ideas can be communicated easily and without paper to everyone concerned. Very good for sustainability.
Country Germany
Hotelfachfrau
Large Hotel
Jana from hotelkit replied
Thank you for your review and your suggestion for improvement. You did us a big favour!
10

HSK, Maintenance and Employee Engagement

Accounting from 10 to 24 room Bed & Breakfast & Inn in Salzburg (Austria)

Verified
9 days ago
Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I really love working with hotelkit!
Country Austria
Accounting
Small Hotel
Gera from hotelkit replied
Wow! We are happy to hear that hotelkit helps you to stay organized and especially in sync with your colleagues! :-) Thank you for sharing!
10

Fast, clear department updates — could use more customization

Assistant Housekeeping Manager from 75-99 room Luxury Hotel in Berlin (Germany)

Verified
10 days ago
The exchange of information between departments occurs very quickly and purposefully. The information is clear and transparent. I especially like the latest news and current information.
Country Germany
Assistant Housekeeping Manager
Mid-Sized Hotel
Gera from hotelkit replied
We are delighted to hear how hotelkit is benefiting you and your team. Thanks for reviewing us!
10

Smooth operations and teamwork — but calendar settings need work

Assistenz der Geschäftsführung from 200 to 499 room Luxury Hotel in Bodensdorf (Austria)

Verified
11 days ago
Handovers, tasks, and repairs work perfectly, making daily operations much easier and ensuring smooth communication and efficient collaboration across the team.
Country Austria
Assistenz der Geschäftsführung
Large Hotel
Gera from hotelkit replied
Thank you very much for taking the time to evaluate us.
7

Mobile case tracking with handy app alerts — but search filters need work

Caretaker from 200 to 499 room City Center Hotel in Stavanger (Norway)

Verified
11 days ago
Overviewing of incoming cases, the mobile app, adding cases in the mobile app. The notifying with sound in the app.
Country Norway
Caretaker
Large Hotel
Gera from hotelkit replied
Thanks for taking the time to review us. We'll be in contact shortly in regards to your Cons as you can actually save individual filters within hotelkit.
10

Saves time and improves staff communication — reporting could be more flexible

Executive Housekeeper from 200 to 499 room Bed & Breakfast & Inn in Linz (Austria)

Verified
11 days ago
Extremely useful for reporting technical issues and coordinating housekeeping. It saves a lot of time every day and improves communication between our hotel staff significantly.
Country Austria
Executive Housekeeper
Large Hotel
Gera from hotelkit replied
Thanks for highlighting that you are saving time every day by using hotelkit. We appreciate your insight into your experience with us.
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Hotelkit offers an innovative and comprehensive platform that excels in streamlining hotel operations and enhancing team communication and collaboration. Its strong suit lies in its ability to digitize and simplify routine processes, such as shift checklists, duty handovers, and room cleaning procedures, making daily tasks more manageable and efficient. The platform's standout feature is its integrated communication tools, including a GDPR-compliant chat and a social feed for employees, which foster a collaborative and engaging work environment. Hotelkit's multi-property solution also deserves praise, as it seamlessly connects multiple hotels, allowing for efficient cross-hotel communication and consistent quality management. Additionally, the platform's user-friendly interface and accessibility on multiple devices ensure that all team members can stay connected and informed, regardless of their location. With its extensive third-party integrations, hotelkit demonstrates flexibility and adaptability to various operational needs, making it a versatile and valuable tool in the hospitality industry.

Question:

What differentiates this product or service from the competition?

Answer:

Hotelkit differentiates itself from the competition in the hospitality management software market through several key features: 1. **Integrated Communication Tools:** Unlike many competitors, hotelkit provides a comprehensive suite of communication tools, including a GDPR-compliant chat system and a social feed for employees (hotelkit Moments). This integration enhances team collaboration and engagement within a single platform, making it unique in fostering a strong workplace community【61†source】【62†source】. 2. **Multi-Property Management:** The hotelkit Multi-Property Solution is particularly effective for groups or chains, offering seamless, transparent communication across multiple properties. This feature ensures uniform quality standards and efficient information exchange between different hotel locations, a crucial aspect for larger hospitality enterprises【64†source】. 3. **Extensive Customization with Third-party Integrations:** hotelkit's platform stands out due to its wide range of integrations with third-party systems. This versatility allows for a high degree of customization to suit specific operational needs, providing a more tailored solution compared to many other one-size-fits-all systems【63†source】. 4. **Focus on Operational Efficiency:** The platform's operational tools, especially in housekeeping and maintenance, are designed to maximize efficiency. Features like digital checklists and real-time room status updates streamline daily routines, setting hotelkit apart in terms of operational management【60†source】. 5. **User-Friendly Interface Across Multiple Devices:** Hotelkit emphasizes ease of use and accessibility, offering a user-friendly interface that is available on various devices. This approach ensures that all staff, regardless of their tech proficiency or location, can effectively utilize the platform【64†source】. 6. **Award Recognition:** The recognition of hotelkit as an award-winning platform for hotel operations underscores its effectiveness and industry acceptance. This external validation distinguishes it from competitors who may not have received similar accolades【64†source】. In summary, hotelkit's unique combination of comprehensive internal communication tools, effective multi-property management capabilities, extensive third-party integrations, focus on operational efficiency, user-friendly design, and industry recognition sets it apart in the competitive landscape of hospitality management software.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

For a hotelier considering hotelkit, the most valuable piece of advice would be to fully embrace and utilize the platform's extensive integration capabilities. Hotelkit's strength lies in its ability to seamlessly integrate with a wide array of third-party systems, enhancing its functionality and adaptability to diverse operational needs. By taking advantage of these integrations, hoteliers can tailor the platform to their specific requirements, ensuring a more efficient, streamlined, and cohesive management of hotel operations. This approach not only maximizes the potential of hotelkit but also allows for a more customized solution that can adapt and evolve with the hotel's changing needs.

Olga Heuser Stefan Renziehausen Stewart Taylor-McLaughlin + 45 recommend
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Are you a consultant or vendor that recommends hotelkit? Leave a recommendation

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